360 Assessments Licensed User Training
360 Assessments Licensed User training
This programme is designed to enable trainers, coaches and managers to understand the 360 process, administer the online system, feedback to individuals, understand how to use the data in performance management and employee development. The programme includes a comprehensive workbook.
Outline content:
Introduction to the 360 Tool
- Its origins
- The process for identifying a competency structure
- Principles- simple, easy to use, affordable
Principles of Performance Management
- Assessment
- Standards, Goals and Targets
- Competency
The 360⁰ Process
- How it works
- The Assessee’s role
- The Assessor’s roles – Managers, Peers & Others
- Dealing with problems and issues
Administration
- Setting up a customer/sub-distributor account
- Setting up departments
- Adding Competencies and Behaviour statements
- Setting up an Assessment
- Setting up Assessees
- Inviting Assessors to participate (Assessee role)
- Generating Reports
- Transferring meters
Reading Reports and handling feedback
- Report structure
- Workbook approach
- Managing a discussion
- Drawing observations and agreeing conclusions
Doing something about what has been discovered
- Coaching
- Training & Development
- Self-development - Reading & Online materials
- Mentoring
- Shadowing
- Work experience
Summary
- Explaining the process and gaining commitment
- Measuring progress - performance, behaviour & wellbeing
- Managing data
- ROI